How to Solve Microphone Problem in iPhone 5S

Since purchasing the iPhone 5s I have been experiencing microphone problem. I am constantly being told I sound like I am talking through a pillow when I am yelling into the phone. My software is iOS 7.0.4. I have disabled the noise cancelling feature as well. I have tried everything I could. Anyone any ideas?
asked Feb 11, 2014 in iPhone


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1 Answer

Try these steps and hopefully it will help you to solve your problem:

1. Make sure that you have removed the protective film from the screen.

2. It’s possible that your case is interfering with the noise cancelation feature. Try using the iPhone 5S with the case off.

3. Settings  >>> General  >>>  Accessibility and turn Phone Noise Cancelation off to see if it makes a difference.

4. If the problem is with a specific app then make sure it has permission to use the microphone in Settings >>> Privacy >>> Microphone.

If your problem is still there, contact Apple customer service.

answered Feb 11, 2014